Ecommerce AI Search Services
One catalogue.
Six engines.
Citelx is an AI search agency for ecommerce brands in the United States, and we run the work on a platform we built ourselves. Eight services, and every one of them starts by reading your live catalogue product by product.
- Google AIAI Overviews, AI Mode, filters
- LLM assistantsChatGPT, Gemini, Perplexity
- Meta AIInstagram and Facebook search
- YouTubeSearch, playlists, AI citations
- TikTokIn-app search, not the feed
- PinterestVisual search, boards, pins
The research, and where it came from
Every agency in this category asserts that AI changed search. Almost none of them show you the number they are working from. Here is ours, and the link to it.
Sources: Google internal data, via Nieman Lab · GRIN Gen Z product discovery survey
The same six words, six different jobs
“AI SEO for ecommerce” is on every agency site now. The phrase is free. What sits underneath it is the part worth comparing, so here is ours next to what is usually sold.
Five steps, and you see all of them
The same sequence whichever service you start with. Nothing is generated before you have confirmed we read your store correctly, because everything after that inherits the mistake.
Read the catalogue
We pull your live products and collections from your own store, then show you what we found. You correct it before anything else happens.
You confirmEstablish the niche
Taken from your store itself rather than a dropdown: the title, the headings, the collection names. This is the step that decides whether the whole plan is about your business.
From your storeFind what is open
Your published content is matched against what buyers in your category actually ask. What is left over is the gap list, and it is specific to you.
The gap listBrief and produce
Each gap becomes a brief with the angle only your store can supply. Your writer executes it, or ours does. The handover is tracked in the platform.
Brief or done-for-youMark and track
Published work is marked off engine by engine, so at any point you can see what is covered, what is in progress and what nobody has started.
In the platformEight of them, grouped by where the buyer is standing
Pick the group your buyers actually use. If you do not know which that is, the scan answers it before you spend anything.
Answer engines
Where the answer is writtenThe layer that now sits above your rankings. A buyer reads the answer and, most of the time, stops there. If you do one thing, do this.
AI Overview Optimization
One answer box · every source type
The answer box has many doors. Most stores own one of them.
- A map of the questions buyers ask in your category, sorted by which ones already have a weak answer
- An audit of every article you have published, scored and with the fix named
- Attribute coverage, so AI filters stop silently excluding your products
LLM Optimization
ChatGPT · Gemini · Perplexity
Be the brand the assistant names when a buyer asks it what to buy.
- The prompts buyers actually type when they ask an assistant what to buy
- The comparisons and specifics an assistant needs before it will name a brand
- Coverage across ChatGPT, Gemini and Perplexity, not one of them
Social and video search
Where the buyer is scrollingFour separate search engines with four separate indexes, and no shared ranking signal between them. Most stores post to all four and optimize for none.
Meta AI SEO
Instagram · Facebook
Get found inside Instagram and Facebook search, not just in the feed.
- Profile, bio and highlight structure that Instagram search can read
- Topic ideas with the post captured against them, so nothing gets covered twice
- The searchable half of Facebook, which most stores never touch
YouTube SEO
Search · Playlists · AI citations
The channel Google quotes when someone asks how to do it.
- The videos buyers search for, separated from the ones that only get views
- Playlists built to rank on their own, not as folders
- The format Google quotes when it answers a how-to with a video
TikTok SEO
Search · Hooks · Discovery
Buyers search TikTok before they search Google. Be there for the query.
- The searches typed into TikTok itself, not the For You page lottery
- Spoken words, on-screen text and captions treated as the index they are
- Topics grouped so a search result leads to a second video, not a dead end
Pinterest SEO
Boards · Pins · Visual search
Pinterest is a search engine for people about to buy. Rank on it.
- A board structure that matches how buyers narrow a visual search
- Pin keywords taken from your catalogue, not from a generic list
- Coverage tracked board by board, so you can see what is left
Your own store
Where the buyer landsNone of the above pays back if the page it sends someone to cannot be read by a machine. This is the part you own outright.
Collection Page AI Optimization
Category structure · Buying guides
Your category pages are the ones with real search demand. Treat them that way.
- The ten elements that decide whether a category page can be cited
- Buying guides on the pages that carry the real search demand
- CollectionPage and ItemList markup instead of nothing, or the wrong type
Product Page AI Optimization
Titles · Descriptions · Structured data
Product pages an engine can read, quote and hand to a buyer.
- Titles and descriptions written for a machine that has to summarize them
- The attributes a filter needs before it will include you
- Structured data that says what the product is and who it fits
Who this works for, and who it does not
We would rather lose the inquiry here than three months in. Some categories have no Pinterest demand. Some questions nobody asks. We say so.
A good fit
- You sell products online, with a real catalogue behind you
- Your category has buyers who research before they buy
- You can supply the one thing we cannot: what you see when a product fails, and the mistake customers repeat
- You want to own the content rather than rent a ranking
Probably not
- Local services, SaaS or agencies. Everything we built assumes a catalogue
- You need a fixed date for a first citation. Nobody can honestly give you one
- You want volume: fifty articles a month, unread, unsourced
- You want a statistic invented because the paragraph needs one
Four commitments, and the reason for each
✓We never invent a number
Where a real figure belongs in your content, the brief leaves a placeholder and asks you for it. A fabricated statistic published under your name is a liability, and it is the fastest way to lose the trust this entire strategy depends on.
✓We do not claim to read AI’s mind
The scan finds where your store can be cited. It does not tell you what an assistant says about you today, because no tool can see that reliably, and one that claims to is selling you a number it made up.
✓Ecommerce only
No local services, no SaaS, no other agencies. Every part of this assumes catalogues, collections, and buyers comparing products. A generalist has to guess at that.
✓We say when something will not work
If your category has no demand on a channel, we tell you before you pay for it rather than after. A channel sold that will not pay back costs us the account anyway.
Start with what your store looks like today
The free scan reads your live catalogue and finds the questions in your category where your store could be the cited source, and the ones it has no answer for yet. It takes a couple of minutes, and it tells you which of these eight services you actually need.
Find where AI can cite your store
Six engines, your gaps, and what to do next. Or talk to a human.
- Google AI
- ChatGPT
- YouTube
- TikTok
- Meta AI